Suritch Reviews

The prices for Suritch.com products vary depending on the model and type of phone case. For instance, the SURITCH case for Samsung Galaxy S24 Ultra is listed at $20.99, discounted from the original price of $24.99 on Amazon. Another example is the SURITCH Phone Case for Samsung Galaxy S21, which costs $17.99. Additionally, the SURITCH for Galaxy S23 Ultra 5G Clear Case is priced at $21.99 on their official website. Prices may differ based on the platform of purchase and any ongoing promotions or discounts.

Suritch.com is known for its phone cases that cater to a variety of models, including the iPhone 11, 13, XS series, and the Samsung Galaxy S9, S10, S20, S21, S22, and S23 series. The company's offerings extend to iPad cases for the 9th/8th/7th Generation. They emphasize unique functions and designs to meet diverse customer needs. The Samsung Galaxy S23 series is among their popular products, with cases designed to provide clear protection for the device. Suritch.com operates as a cross-border e-commerce entity, with a presence in multiple countries and a focus on 3C accessories and electronic peripheral products.

Suritch.com offers a secure online shopping experience with transactions protected by SSL technology. Currently, the accepted payment methods are Shopify Payments and PayPal. Additional payment options may be introduced in the future. Full payment is required before shipment or delivery of any order. For refunds, once a return is accepted and inspected, the refund will be processed to the original payment method within 10 business days. It's important to note that the bank or credit card company may take additional time to post the refund.

Suritch.com has a 30-day return policy, which allows customers to request a return within 30 days after receiving their item. To qualify for a return, the item must be in the same condition as received, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is also required. Customers should contact Suritch via email to initiate a return and obtain the return address. If accepted, a return shipping label and instructions will be provided. Items returned without first requesting a return will not be accepted. Shipping costs for returns are the responsibility of the buyer except in cases of a proven defect. The shipping policy states that full payment is required before shipment. Orders are usually delivered within 2-15 days, depending on the region. Free shipping is offered, but import duties, taxes, and charges are not included and are the responsibility of the customer. These charges are assessed by the recipient's country's customs office upon delivery. In case of any issues with the order upon reception, customers should contact Suritch immediately for resolution. For refunds, once a return is accepted and inspected, the refund will be processed to the original payment method within 10 business days. The bank or credit card company may take additional time to post the refund. If more than 15 business days have passed since a return was approved, customers are advised to contact Suritch support.

Suritch.com's phone cases are designed with unique features to enhance protection and user experience. They include a built-in screen protector to prevent scratches and damage without affecting touch sensitivity. The cases offer dual-layer protection with a combination of hard PC and soft TPU materials, providing 360-degree full-body rugged protection. The design ensures precise cutouts for easy access to all phone features and buttons. A significant feature is the wireless charging support, allowing for convenient charging without removing the case. Additionally, the clear back cover showcases the phone's original beauty while protecting it. These cases are tailored for various phone models, ensuring a perfect fit and comprehensive protection.

To contact Suritch customer support, customers can send an email to support@suritch.com. For those preferring to speak directly with a representative, there is a phone number available: +44 7719714261. Additionally, the company's physical mailing address is 23/F WAH FAT INDUSTRIAL BUILDING, 10-14 KUNG YIP ST, HongKong. This contact information provides multiple avenues for customers to get assistance with their queries or concerns regarding products or services.